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| “We
must always change, renew, rejuvenate
ourselves; otherwise we harden.”
— Goethe |
Tips for Best Results
The following are tips taken from various sources for ways
to most effectively communicate your evaluation findings.
- Keep your report(s) accurate, balanced, and fair.
- Engage your reader. The final report must engage the
reader and stimulate attention and interest. Descriptive
narrative, anecdotes, personalized observations, and vignettes
make for livelier reading than a long recitation of statistical
measures and indicators.1
- Keep it concise and readable.
- Keep it elementary. In summarizing findings, the evaluators
should not be afraid of appearing too elementary. Those
who want more statistical or other detail can find it in
the back-up technical report.2
- Make sure your findings aren’t ignored. Make sure
you:3
Give your information to the right people!
Address issues which those people think are important
Be sure the information is presented in time to
be useful and in a way that's clearly understood
- Start early. Although we usually think about report writing
as the final step in the evaluation, a good deal of the
work can (and often does) take place before the data are
collected. Because of the volume of written data that are
collected on site, it is generally a good idea to organize
study notes as soon after a site visit or interview as possible.
These notes will often serve as a starting point for any
individual case studies that might be included in the report.
- Make the report concise and readable. Because of the volume
of material that is generally collected during mixed method
evaluations, a challenging aspect of reporting is deciding
what information might be omitted from the final report.
As a rule, only a fraction of the tabulations prepared for
survey analysis need to be displayed and discussed. One
method for limiting the volume of information is to include
only narrative that is tied to the evaluation questions.
Another method is to consider the likely information needs
of your audience.
- Use qualitative information liberally. This will enhance
the overall tone of the report. In particular, lively quotes
can highlight key points and break up the tedium of a technical
summation of study findings. In addition, graphic displays
and tables can be used to summarize significant trends that
were uncovered during observations or interviews.
- Solicit feedback from project staff and respondents. It
is often useful to ask the project director and other staff
members to review sections of the report that quote information
they have contributed in interviews, focus groups, or informal
conversations. This review is useful for correcting omissions
and misinterpretations and may elicit new details or insights
that staff members failed to share during the data collection
period.1
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1. Source: Frechtling, J., Sharp, L., &
Westat, eds. (1997). Reporting the results of mixed method
evaluations. In User-friendly handbook for mixed method
evaluations. Arlington, VA: National Science Foundation,
Directorate for Education and Human Resource.
2. Source: Muskin, L.A. (1993). Understanding evaluation:
The way to better prevention programs. Washington, DC:
U.S. Department of Education.
http://www.ed.gov/PDFDocs/handbook.pdf
3. Source: Hampton, C., Francisco, V.T., & Berkowitz,
B. (n.d.). Communicating information to funders for support
and accountability. Retrieved September 1, 2004 from
the Community Tool Box web site .
Bibliography:
Source: Centers for Disease Control and Prevention. (2001).
Ensure use of evaluation findings and share lessons learned.
In Introduction to program evaluation for comprehensive
tobacco control programs (pp. 71-76). Atlanta, GA: the
Author. Click Here
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