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| “If
you wish to be at rest, labor.”
— Brother Giles of Assisi |
Putting the Report Together
As we have mentioned earlier, knowing the reader or recipient
of your report is critical to delivering an effective message.
As you begin putting your report together, consider who will
be reading/listening to help you do the following:
- Decide on the style or tone of the report based on who
will read it. Consider the following:
Report style:
Presentation style:
Level of detail:
Language level: |
Technical vs. colloquial
Written vs. oral
Numerical vs. narrative
Staff vs. statistician |
- Identify the most important messages you want to share
– the findings that best answer the questions that
were posed when you started your evaluation.
- Recreate a description of the background and program history
from notes taken throughout the process. Keep these sections
simple and clear.
Tip:
Make sure you have taken good notes
about how the evaluation progressed so that you
can include that information accurately in your
report. |
- Make useful recommendations. Write succinct, simple recommendations
that clearly define what should happen and make sure that
each recommendation is tied to an evaluation finding.
- When your report is for general audiences, create a “Reader’s
Digest” version of how you accomplished the evaluation.
This is probably the least interesting part of the report,
so keep it short. But, give readers the chance to learn
more by reading about your methods.
- Organize your appendix by the tools you used during each
phase of the report. For general audiences, do not include
every shred of material used – just the most important
tools. Make this section reproducible for those wanting
to perform a similar evaluation.
- Finally, craft your executive summary from the information
you have put together in your report. Abbreviate and combine
parts, trying to keep it to one page.
Putting together an effective report
Here are some additional suggestions from The Community
Toolbox for how to create the most effective report possible.
- Understand your primary users and audiences. What information
do they need and why do they need it? Try to understand
the audience's viewpoint, and be sure to get the report
to them in time for it to be useful to them.
- Review the results of your evaluation with program staff
before you write up your evaluation report. You may want
to just distribute a memo outlining the results and then
hold a staff meeting to talk about it. This gives you a
chance to get your staff's input on the meaning of the findings,
as well as the opportunity to talk about any ambiguous data
that has come up.
- Brief any important political figures before you release
your report to the public. This is especially important
if your evaluation findings make it clear that there will
be a need for any changes in policies. Policymakers or agency
officials may wish to make a public response to your findings
as well. For example, if your evaluation shows that your
recreation program for families with developmentally disabled
children is highly effective but under-funded, area human
service agencies may wish to let people know that they plan
to increase funding for the project in the next budget year.
- Your final report can just be a short document summarizing
the evaluation findings with a technical appendix for those
who are interested. Don't be afraid of sounding too elementary--anyone
who wants more detailed information can check out the appendix.
- If you decide to do an oral presentation, you should
make up a small number of charts and tables--six to ten
should be plenty--illustrating the most important findings.
Make up one version--printed on poster board or done as
an overhead projection-- to show during the presentation
itself as well as copies that your audience can keep afterwards.
You may also wish to prepare a single sheet summarizing
the overall results for the audience to take home.
- Your report should begin with the reasons the evaluation
was done, what questions were asked, and why those were
the questions chosen. Explain what your group or coalition
wanted to learn from the evaluation and what methods were
used to conduct the evaluation.
- Depending on your audience, you may want to simply highlight
the results, or you may want to go into more detail about
what you found. Be sure to explain what sort of implications
the results have for your group or initiative. If the evaluation
findings have led you to any particular conclusions about
what your group should do in the future, talk about them.
For more about effective ways to put a report together,
visit the website.
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Bibliography:
Source: Frechtling, J., Sharp, L., & Westat,
eds. (1997). Reporting the results of mixed method evaluations.
In User-friendly handbook for mixed method evaluations. Arlington,
VA: National Science Foundation, Directorate for Education
and Human Resource.
Source: Hampton, C., Francisco, V.T., & Berkowitz,
B. (n.d.). Communicating information to funders for support
and accountability. Retrieved September 1, 2004 from the Community
Tool Box web site.
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