Tips for Best Results

The chapter, Analyzing qualitative data, in an evaluation handbook produced by the Division of Research, Evaluation, and Communication, with The National Science Foundation, offers the following practical advice about conducting analyses.1

 

  • Start the analysis right away and keep a running account of it in your notes: It cannot be overstressed that analysis should begin almost in tandem with data collection, and that it is an iterative set of processes that continues over the course of the field work and beyond. It is generally helpful for field notes or focus group or interview summaries to include a section containing comments, tentative interpretations, or emerging hypotheses. These may eventually be overturned or rejected, and will almost certainly be refined as more data are collected. But they provide an important account of the unfolding analysis and the internal dialogue that accompanied the process.
     
  • Involve more than one person: Two heads are better than one, and three may be better still. Analysis, especially qualitative analysis, need not and in many cases should not, be a solitary process. It is wise to bring more than one person into the analytic process to serve as a cross-check, sounding board, and source of new ideas and cross-fertilization. It is best if all analysts know something about the type of analysis being used, as well as the substantive issues involved. If it is impossible or impractical for a second or third person to play a central role, his or her skills may still be tapped in a more limited way. For instance, someone might review only certain portions of a set of transcripts or analyses.
     
  • Make sure enough time and money are available for analysis and writing: Analyzing and writing up data almost always takes more time, thought, and effort than anticipated. A budget that assumes a week of analysis time and a week of writing for a project that takes a year’s worth of data collection is highly unrealistic. Along with revealing a lack of understanding of the nature of analysis, failing to build in enough time and money to complete this process adequately is probably the major reason that evaluation reports come up short.
     
  • Be selective when using computer software packages, especially in qualitative analysis: When selecting a quantitative software package, make sure it is user friendly, and accessible by all of those who will need access to the data. In addition, make sure the package can perform any statistical tests that are needed. With respect to qualitative software, in recent years, there has been a great proliferation of qualitative analysis software packages. Most of these packages were reviewed by Weitzman and Miles (1995), who grouped them into six types: word processors, word retrievers, textbase managers, code-and-retrieve programs, code-based theory builders, and conceptual network builders. All have strengths and weaknesses. Weitzman and Miles suggested that when selecting a given package, researchers should think about the amount, types, and sources of data to be analyzed and the types of analyses that will be performed.2

    Two caveats are in order. First, computer software packages for qualitative data analysis essentially aid in the manipulation of relevant segments of text. While helpful in marking, coding, and moving data segments more quickly and efficiently than can be done manually, the software cannot determine meaningful categories for coding and analysis or define salient themes or factors. Regardless of the software, the analytic underpinnings of the procedures must still be supplied by the analyst. Software packages cannot eliminate the thinking required for a sound qualitative analysis. Second, since it takes time and resources to become good at using a given software package and learning its quirks, researchers may want to consider whether the scope of their project, or their ongoing needs, truly warrant the investment.

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1. Source: Frechtling, J., Sharp, L., & Westat, eds. (1997). Analyzing qualitative data. In: User-friendly handbook for mixed method evaluations. Arlington, VA: National Science Foundation, Directorate for Education and Human Resource.

2. Source: Weitzman, E.A., & Miles, M.B. (1995). A software sourcebook: Computer programs for qualitative data analysis. Thousand Oaks, CA: Sage.

 
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